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Citizens representatives are available in the office Monday-Friday from 8am till 4:30 pm for most departments.
General Inquiries
Feel free to email us with questions, comments or concerns at marketing@wpa.net
Billing
To pay your bill, for questions about your bill, or to make payment arrangements.
P.O. Box 156
Mammoth PA, 15664
Hours: Monday – Friday, 8 am – 4:30pm
Phone: (724) 423 – 4444
Technical Support for Cable and Internet
To report problems and get support for Internet or Cable related issues.
Hours: Monday – Friday, 8 am – 10pm and Saturday 10am – 6pm
Phone: (724) 423 – 5777 Option 1
Technical Support for Phone
To report problems and get support for telephone service related issues.
Hours: Monday – Friday, 8 am – 4:30
Phone: (724) 423 – 5777 Option 2
Existing Customers (Customer Service)
If you are an existing Citizens customer or have a scheduled installation and wish to add, remove, change, upgrade, downgrade or disconnect services.
Hours: Monday-Friday, 8am – 4:30pm
Phone: (724) 423 – 3000
New Customers
If you wish to sign-up for new service, or have questions about service availability or prices.
Hours: Monday – Friday 8am 4:30pm
Phone: (724) 423 – 5555
Online Account Queries
For setting up or questions about accounts for online bill pay and Pay-Per-View ordering
Hours: Monday-Friday, 8am – 4:30pm
Phone: (724) 423 – 2000